Privacy statement

Privacy Statement

Last updated: September 2024

Opensource ICT Solutions, located at Tappersweg 14-024, 2031 EV, Haarlem, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information

Tappersweg 14-024  

2031 EV Haarlem  

+31-(0)72- 743 65 83

Personal Data Processed by Opensource ICT Solutions

Opensource ICT Solutions processes your personal data because you use our services and/or because you provide this data to us via the website. Below is an overview of the personal data we process:

– First and last name  

– Phone number  

– Email address  

– IP address  

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We recommend that parents are involved in their children’s online activities to prevent data collection about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at [email protected], and we will delete this information.

Purpose of Processing Personal Data by Opensource ICT Solutions  

Opensource ICT Solutions processes your personal data for the following purposes:

– To call or email you in response to your submitted request  

– To call or email you if necessary to carry out our services  

Automated Decision-Making

Opensource ICT Solutions does not use automated decision-making.

How Long Opensource ICT Solutions Retains Personal Data

Opensource ICT Solutions does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected:

– Data related to an information request: until the request is handled.  

– Data for the execution of our services: up to one year after the completion of the assignment.  

Sharing Personal Data with Third Parties

Opensource ICT Solutions only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or Similar Techniques Used by Opensource ICT Solutions

Opensource ICT Solutions only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user convenience. They ensure that the website functions properly and remember your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can delete all information previously stored via your browser settings.

reCAPTCHA

Opensource ICT Solutions uses Google Inc.’s (Google) reCAPTCHA service to protect our website against spam and abuse. To enable Google reCAPTCHA, the IP address of a website visitor, mouse movements, and possibly other data are collected. This information is sent to and processed by Google. By analyzing this information, Google can determine whether we are dealing with a real website visitor or a bot. For more information, please refer to Google’s privacy policy.

Social Media Buttons

Our website uses social media buttons that redirect you to social media platforms. These buttons function using code from the social media networks. If you want to know what the social media platforms do with your personal data, please read the relevant privacy statement:  

– LinkedIn (privacy statement)

Google Analytics

Opensource ICT Solutions uses Google Analytics to gain more insight into the use of our website, allowing us to continually improve the design and functionality. Google Analytics is configured to be as privacy-friendly as possible. For more information, please refer to Google’s privacy policy.

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Opensource ICT Solutions, and you have the right to data portability. This means you can request us to send the personal data we have about you to you or another organization specified by you in a computer file. You can send a request to access, correct, delete, transfer your personal data, or a request to withdraw your consent or object to the processing of your personal data to [email protected]. To ensure that the request for access is made by you, we ask you to send a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. You can use the Copy ID app of the Government if needed. We will respond to your request as quickly as possible, but within four weeks. Opensource ICT Solutions would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How Opensource ICT Solutions Secures Personal Data

Opensource ICT Solutions takes the protection of your data seriously and takes appropriate organizational and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via [email protected]